1. Introduction

Welcome to Elan Rei Yoga & Coaching ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your information when you visit www.elanrei.com.

 

2. Information We Collect

We receive, collect and store the following information:

• Personal identification information (name, email address, phone number)

• Billing information (credit card details, billing address)

• Account details (login credentials, passwords)

• Communication preferences

• Session information (page response times, page visits, page interactions)

• Technical information (IP address, browser type, device information)

• Purchase and booking history

• Comments, feedback, and reviews

• Health and wellness information you choose to share related to our services

 

3. How We Collect Information

We collect information when you:

• Create an account on our website

• Purchase our products or services

• Book yoga classes or coaching sessions

• Subscribe to our newsletter

• Fill out contact forms

• Leave comments or reviews

• Participate in our Online Yoga Club

• Register for workshops or events

 

4. Why We Collect Personal Information

We collect your information to:

• Provide and manage our yoga and coaching services

• Process your payments and bookings

• Send you class schedules and updates

• Deliver our newsletter and promotional content

• Provide customer support

• Improve our services

• Comply with legal obligations

• Maintain our Online Yoga Club

• Communicate about workshops and events

 

5. Information Storage and Security

Our website is hosted on the Wix.com platform. Your data is stored through Wix.com's data storage, databases, and applications. They store data on secure servers behind a firewall.

 

All payment transactions are processed through secure payment gateways that adhere to PCI-DSS standards. We use Stripe for payment processing, which maintains high security standards for handling payment information.

 

6. Communications

We may contact you via:

• Email

• Phone

• Text messages

• Social media messaging

• Postal mail

 

We use these communications for:

• Service-related announcements

• Booking confirmations

• Newsletter distribution

• Workshop and event information

• Account updates

• Customer support

• Marketing messages (with your consent)

 

7. Cookies and Tracking Tools

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These tools collect information about:

• Your browsing patterns

• Your device information

• Your preferences

• Session data

 

You can modify your browser settings to control cookie preferences.

 

8. Third-Party Services

We use the following third-party services:

• Wix.com (website hosting)

• Stripe (payment processing)

• Social media platforms (Facebook, Instagram, YouTube)

• Email marketing services

• Analytics tools

 

Each third-party service has its own privacy policy governing how they handle your data.

 

9. Withdrawing Consent

You can withdraw your consent and request to delete your personal information by:

• Emailing us at elanreiyoga@gmail.com 

• Writing to us at: Zavod ADHARA, Mirna ulica 2, 9232 Črenšovci, Slovenia

 

10. Privacy Policy Updates

We reserve the right to modify this privacy policy at any time. Changes will be effective immediately upon posting to the website. For material changes, we will notify you via email or website notice.

 

11. Contact Information

For any privacy-related questions or concerns, please contact us at:

Email: elanreiyoga@gmail.com 

Address: Zavod ADHARA, Mirna ulica 2, 9232 Črenšovci, Slovenia

Website: www.elanrei.com

 

12. Your Rights

You have the right to:

• Access your personal information

• Correct inaccurate data

• Request deletion of your data

• Object to processing of your data

• Request data portability

• Withdraw consent

 

13. Data Protection

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

 

14. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16.

 

15. International Data Transfers

Your information may be transferred and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where privacy laws may differ.